At Le Maitre Cube, delivery is FREE in all of France! In collissimo for wrinkles or letter followed for small items in mainland France and Corsica.
We pay attention to our 3D printing creations. From conception to delivery in your mailbox, we assure a peaceful and smooth journey!
An email is sent to you with the tracking number once your package or envelope is leaving our offices. You will also find details of your order and the tracking number on your account, in the history of your orders.
You live in Europe? Our shipping fees are set at a special price of € 3 per item.
You live very far away from France as the USA or Australia? No worries, delivery costs are € 5 price for a delivery to the international!
We pack our products carefully and without extra cost !!! For the sake of recycling, they are wrapped in tissue paper, linen thread, in a craft envelope and stamp our logo Le Maitre Cube. However if you want a gift paper developed and packaged in a nice box for an event, a birthday or a special occasion, you can choose the gift wrapping option directly into your shopping cart for € 2.
Our products are printed on demand, so we do our best to deliver as soon as possible. We try to deliver between 48 and 72 hrs! In case your package is out to the delay, make sure your informations and your address as the return tracking will be charged € 2, but if it's our fault we will obviously make our mea culpa!
If for any reason you are not satisfied of your order, we accept of course the returns and exchanges, under a legal deadline of 15 days of withdrawal (from the receipt of your package ) and provided that the object was not dammaged later. We accept return only if the product have a manufacturing defect, a damaged during transport or misuse is not refundable.
Returns costs are at your expense, and we guarantee a refund via paypal to 15 days after the return of your package to implement the reimbursement statement.
1- Send us an email with the reason for your return, do not hesitate to provide us with a photo support
2. Return your package to the following address:
LE MAÎTRE CUBE
19 rue du 410ème régiment d'infanterie
35000 Rennes - FRANCE
3- We make a finding and / or a refund in the next 15 days